Introduction

This blog is created to proceed the assignment of one of the courses in Tunku Abdul Rahman College University - ABDM4064 Business Research. The objective of this blog is to show the final result of qualitative data that collected from 10 respondents through using interview of 8 questions about the details of franchise and one question about the recommendation for the franchise. The title of the research is to find out the opinion and feedback about the quality of Old Town White Coffee.The 10 respondents are selected which they are the customers of Old Town White Coffee and the respondents are selected based on convenience sampling which is selected in any day, any time and any places.